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Frequently Asked Questions By Our Customers

The H1B Starter Kit
H1B Starter Kit

For first-time H1B visa applicants

The H1B Holder Kit
H1B Holder Kit

For Visa Holders who need marketing support

The Student Kit
Student Kit

For F1 Visa holders who are graduating.

If you did not find your answer here, please contact CustomerService immediately.

ABOUT Y-AXIS.COM
pointstore2.gif (836 bytes)What is Y-Axis.com?  
pointstore2.gif (836 bytes)Is it a placement company? A jobsite? Or a consulting firm?
pointstore2.gif (836 bytes)How is it different from jobsites like monster.com or dice.com?
pointstore2.gif (836 bytes)Does Y-Axis.com sponsor H-1B Visas?
pointstore2.gif (836 bytes)Does Y-Axis have experience in placement?
pointstore2.gif (836 bytes)Does Y-Axis.com have clients?
pointstore2.gif (836 bytes)How does Y-Axis market me?
pointstore2.gif (836 bytes)Will Y-Axis find me an employer or sponsor?

ABOUT THE STARTER KIT
pointstore2.gif (836 bytes)What is the Starter kit? What does it contain?
pointstore2.gif (836 bytes)What is the value of the Starter kit?

Suitable for
pointstore2.gif (836 bytes)Who is the Starter kit best for?
pointstore2.gif (836 bytes)I am a non-IT professional? Is the starter kit suitable for me?
pointstore2.gif (836 bytes)I already have a sponsor? Is it worth it for me to buy the Starter Kit?
pointstore2.gif (836 bytes)I am an experienced professional. I have been to the US several times on business visa to work on projects. How will the starter kit help me?

GUARANTEE & REFUND POLICY
pointstore2.gif (836 bytes)What do I get for $29.99?
pointstore2.gif (836 bytes)When will you deliver the listed services?
pointstore2.gif (836 bytes)What is the value in buying the Starter kit? Can’t I do it on my own?
pointstore2.gif (836 bytes)What is the guarantee that the products and services will be of quality?

 

PRODUCTS AND SERVICES

SOFTWARE
pointstore2.gif (836 bytes)What is My Own Boss?

PERSONAL COUNSELLING
pointstore2.gif (836 bytes)What does the personal counseling entail?
pointstore2.gif (836 bytes)Will someone call me on the telephone?
pointstore2.gif (836 bytes)Can I chat with the personal counselor?

PREMIUM MEMBERSHIP
pointstore2.gif (836 bytes)What is a Premium Membership?
pointstore2.gif (836 bytes)What are the benefits?
pointstore2.gif (836 bytes)What is the difference between Premium Membership and Basic Membership?

RESUME DRAFTING SERVICES
pointstore2.gif (836 bytes)What does this service entail?
pointstore2.gif (836 bytes)Will you prepare the complete resume?

RESUME MAILING SERVICES
pointstore2.gif (836 bytes)To whom is the mail sent?
pointstore2.gif (836 bytes)How does it reach them?
pointstore2.gif (836 bytes)How do I know if my resume has been sent?

VISIBILITY AND AVAILABILITY CHECKLIST
pointstore2.gif (836 bytes)Will you post my resume or will I be posting it myself?
pointstore2.gif (836 bytes)What is special about the V&A checklist?

UPDATES
pointstore2.gif (836 bytes)What is important about the updates?

SPONSOR CREDIBILITY
pointstore2.gif (836 bytes)Will Y-Axis check whether the sponsor is genuine or not?

INS STATUS CHECK
pointstore2.gif (836 bytes)How does Y-Axis.com check my status?

IMMIGRATION AND CAREER QUERIES
pointstore2.gif (836 bytes)Can I ask more than 3 queries to the career counselor?

 

THE CURRENT MARKET SITUATION
pointstore2.gif (836 bytes)Isn’t the market situation too bad for IT jobs? Isn’t this a bad time to be searching for a job in the US?
pointstore2.gif (836 bytes)I have no experience in IT. I am a recent graduate. Can Y-Axis help me?

 

CURRENT Y-AXIS.COM MEMBERS
pointstore2.gif (836 bytes)I am already a basic member? How do I buy the Starter Kit?
pointstore2.gif (836 bytes)I am already a Premium Member? How do I buy the Starter Kit? How much will it cost me to upgrade?

HOLDER KIT
pointstore2.gif (836 bytes)What is the Holder Kit? What is the difference?
pointstore2.gif (836 bytes)Can I move from the Starter Kit to the Holder Kit? Do I have to pay more? Can I get a free upgrade?
pointstore2.gif (836 bytes)What is the difference between the Holder Kit and Starter Kit?

HOW DO I GET STARTED
pointstore2.gif (836 bytes)How to get started

HOW DO I PAY?
pointstore2.gif (836 bytes)How to Pay

HOW TO CONTACT CUSTOMER SERVICE
pointstore2.gif (836 bytes)Customer Service

 

Frequently Asked Questions by our customers

WHAT IS Y-AXIS.COM
pointstore2.gif (836 bytes)What is Y-Axis.com?
Read more about Y-Axis.com in About us.

pointstore2.gif (836 bytes)Is it a placement company? A jobsite? Or a consulting firm?
Y-Axis.com, is in fact, all three of them which makes our business model unique and it allows us to offer you and our clients several flexible options in job and candidate matching and delivery process.

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How is it different from jobsites like monster.com or dice.com?
Different jobsites have different agendas and focus. Monster is a general jobsite and foreign IT professional is an important section but only a part of a very large job board. Sites like dice are IT and contract focused but they cannot have the depth and focus that niche site like Y-axis.com has.
Read more on the Advantage of Niche Sites over Large Job boards 

Companies visiting Y-axis.com know that the site is specifically for foreign IT professionals looking for jobs in the US and are prepared for language and cultural differences in addition to the need for sponsorship or sub-contract through consulting firms.

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pointstore2.gif (836 bytes)Does Y-Axis.com sponsor H-1B Visas?
Yes. Y-Axis.com arranges sponsorship only if the jobseeker already has a client who is offering a job but is unwilling to sponsor. This is called a passthru situation in the US contract industry lingo.

pointstore2.gif (836 bytes)Does Y-Axis have experience in placement?
Yes. Please check out Placement section.

pointstore2.gif (836 bytes)Does Y-Axis.com have experience in consulting business?
Yes. Our founders and investors are originally from successful consulting businesses.

pointstore2.gif (836 bytes)Does Y-Axis.com have clients?
Yes. We differentiate our members from our placement clients. Our clients include banks, consulting companies and start-ups in the US and several software development firms based in India and around the world. Most of our placement section jobs will be found on the home page itself.

pointstore2.gif (836 bytes)How does Y-Axis market me?
Y-Axis.com will use the web and placement services to market you.
Please read more on our Innovative Marketing.

pointstore2.gif (836 bytes)Will Y-Axis find me an employer or sponsor?
We do not directly vouch for an individual. We market the entire database or hot lists. If you happen to be in any of the database or lists you get automatically market. All you need to do is become a basic member or premium member.

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THE STARTER KIT
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What is the Starter kit?
Starter Kit is a package of services and information products created by Y-Axis.com that includes:
-    Personal Counseling Services
-    A career management software
-    Mailing and updating services
-    Information services
-    Premium Membership on Y-Axis.com & Priority in our Search Results

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What is the value of the Starter kit?
It costs US $29.99 per year.

SUITABLE FOR
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Who is the Starter kit best for?
Starter Kit is best for anyone who wants to jumpstart his career in the US IT industry. But remember you have to be eligible legally and professionally to do so.

pointstore2.gif (836 bytes)
I am a non-IT professional. Is the Starter kit suitable for me?
The site and kit is designed for IT professionals only. However, if you are in any allied services like sales and marketing, immigration – we may be able to guide you. Please send a mail to CustomerService@y-axis.com    for more information.

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pointstore2.gif (836 bytes)I already have a sponsor? Is it worth it for me to buy the Starter Kit?
If your sponsor is a consulting firm then you may find it all the more reason to use the Starter kit.

You may be helping your consulting firm by marketing yourself.

If someone interested talks to you, you could forward the job inquiry to your sponsor.

But relying only on your consulting firm to market you may not be a good idea. That is why we built My Own Boss – a software that gives you the independence to market yourself. To read more on this, see How Consulting Firms Market you.

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I am an experienced professional. I have been to the US several times on business visa to work on projects. How will the Starter kit help me?
If you have contacts that you have developed, go ahead and try them. Y-Axis.com is only a complement to your job search.

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GUARANTEE & REFUND POLICY
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What do I get for $29.99? What is the value in buying the Starter kit? Can’t I do it on my own?
In addition to saving time, money and effort you get a solution designed for you. You don’t have to rely only on your network of friends and relatives. You now have professional help in the US who will help you. You don’t want to reinvent the wheel, do you? What you actually get is ready-made solutions that work. You get the leader in the industry supporting you and guiding you.

pointstore2.gif (836 bytes)When will you deliver the listed services?
-    You will be listed instantly as a Premium Member and your contact details will be visible.
-    You will be listed in our Expert Directly with visible contacts.
-    You will have instant access to the account and My Own Boss software.
-    A career counselor will be assigned to you in 24 hours.
-    Your resume will be reviewed within 48 hours of receipt of your resume.
-    Your resume will be sent within 24 hours after your resume is prepared.
-    Most information is available online and can be accessed through your account.

pointstore2.gif (836 bytes)What is the guarantee that the products and services will be of quality?
Though we would like to have a refund policy that may assure you of our confidence in our quality we cannot afford it in this type of product and service.

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PRODUCTS AND SERVICES

SOFTWARE
pointstore2.gif (836 bytes)What is My Own Boss?
My Own Boss is career management software for the foreign IT professional.
See a demo and benefits.

PERSONAL COUNSELLING
pointstore2.gif (836 bytes)What does the personal counseling entail?
It entails
-    Assigning you a real person who will provide you the counseling.
The counselor will
-    Understand you, your skills and requirements.
-    Reviews your resume and help you draft a professional resume suitable for the US market and online recruitment.
-    Provides you a basic orientation on immigration and the market.
-    Advice you on how to go about your job search.

pointstore2.gif (836 bytes)Will someone call me on the telephone?
Normally we correspond through e-mails. You could call us anytime at --.

pointstore2.gif (836 bytes)Can I chat with the personal counselor?
Yes. For more details, please write to james@y-axis.com.

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PREMIUM MEMBERSHIP
pointstore2.gif (836 bytes)What is a Premium Membership?
See Premium Membership

pointstore2.gif (836 bytes)What are the benefits?
See Premium Membership Benefits

pointstore2.gif (836 bytes)What is the difference between Premium Membership and Basic Membership?
See the difference between Premium Membership and Basic Membership.


RESUME DRAFTING SERVICES
pointstore2.gif (836 bytes)What does this service entail?
We will review your resume and see if it will sell in the US job market and also if it is compatible with online recruitment databases.

pointstore2.gif (836 bytes)Will you prepare the complete resume?
We will help you frame and draft the resume. All the word processing and formatting will have to be done by you.

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RESUME MAILING SERVICES
pointstore2.gif (836 bytes)To whom is the mail sent?
The mail is sent to 500 sponsors including 100 Top Sponsors in the year 2000. The Top 100 sponsor is actually the official list of the INS.

pointstore2.gif (836 bytes)How does it reach them?
It is sent to a recruiter or the e-mail the company designated to receive resumes.

pointstore2.gif (836 bytes)How do I know if my resume has been sent?
You will simply have to trust us. :-)

VISIBILITY AND AVAILABILITY CHECKLIST
pointstore2.gif (836 bytes)Will you post my resume or will I be posting it myself?
We will provide you the list and you will need to post the resume yourself. We can do it for you at an extra cost of $9.99

pointstore2.gif (836 bytes)What is special about the V&A checklist?
The V&A checklist stands for Visibility and Availability. We show you the critical sites, tools and services that matter. If you post your resume on them – you can be assured of a 90% visibility in the US job market.

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UPDATES
pointstore2.gif (836 bytes)What is important about the updates?
Finding and keeping a job in the US is a complex matrix of legal (immigration and employment contracts), social (settling in the US society and work culture), economic (the national, local and specific industry, company or product), technological and personal issues. We provide you links and content to keep you updated on all issues that effect you personally or professionally.

SPONSOR CREDIBILITY
pointstore2.gif (836 bytes)Will Y-Axis help me in whether the sponsor is genuine or not?
Did you know that there are no eligibility criteria for a company in the US to sponsor? There have been 1000s of jobseekers who have been defrauded. See Red Alert: Fraudulent Companies.
We give you a checklist like 10 Things You Must Ask Your Sponsor with which you can cross check to see if you are joining a genuine company.

INS STATUS CHECK
pointstore2.gif (836 bytes)How does Y-Axis.com check my status?
We call the INS, which provides an automated service to find your status. If you bought a Starter kit, the INS status check is free. You could otherwise find Your status for $4.99.

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IMMIGRATION AND CAREER QUERIES
pointstore2.gif (836 bytes)Does this mean I cannot ask more than 3 queries to the career counselor?
Not necessarily. As long as you are reasonable and free, the limit of 3 is academic.

THE CURRENT MARKET SITUATION
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Isn’t the market too bad for IT jobs? Isn’t this a bad time to search for a job in the US?
Yes. The US IT market is facing the worst economic downturn. It is difficult to find jobs. Yet there are 1000s of jobs in the US market. Remember the US is a continent of 50 states – any US state’s economy is larger than most countries. So with that perspective you are literally searching within 50 countries. If you are good and your skills are in a hot area you will find an employer.

Many US employers are reluctant to sponsor a visa holder in this economic situation for two reasons. One, it is a bother to go through the H1B sponsorship process and two, though this is rather subtle, it has political repercussions when a US employer chooses a foreign IT worker over unemployed US citizens.

In case you get into a job situation where the US employer offers you a job but wont sponsor but will work with your sponsor, contact us immediately. We will arrange sponsorship for you. Send a mail to customerservice@y-axis.com with the subject “PASSTHRU OPPORTUNITY”.

pointstore2.gif (836 bytes)I have no experience in IT. I am a recent graduate. Can Y-Axis help me?
It is difficult to find entry-level jobs in the US except if you are a US citizen or you are from a local university. Even those graduating from US universities have problems finding jobs or internships now.

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CURRENT Y-AXIS.COM MEMBERS
pointstore2.gif (836 bytes)I am already a basic member? How do I buy the Starter Kit?
You could buy it from your account by clicking on Buy Starter Button or Click here.

pointstore2.gif (836 bytes)I am already a Premium Member? How do I buy the Starter Kit? How much will it cost me to upgrade?
You could buy the upgrade for $9.99. Click here to buy an upgrade.

HOLDER KIT
pointstore2.gif (836 bytes)What is the Holder Kit? What is the difference?
Starter Kit is meant for those applying for a US job for the first time. A Holder Kit is for someone who already holds a work authorization in the US.

pointstore2.gif (836 bytes)Can I move from the Starter Kit to the Holder Kit? Do I have to pay more? Can I get a free upgrade?
Ask james@y-axis.com.

HOW DO I GET STARTED
pointstore2.gif (836 bytes)Click here and follow instructions

HOW DO I PAY?
pointstore2.gif (836 bytes)You could pay online or pay by check, money order, and cashier’s check.

HOW TO CONTACT CUSTOMER SERVICE
pointstore2.gif (836 bytes)Email CustomerService@y-axis.com    or
pointstore2.gif (836 bytes)Call -- in the US or 91-40-6571522 in India

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If you did not find your answer here, please contact CustomerService immediately.

 

Having problems? Any questions or comments? Customer Service    Fax +877-371-4624 in the US All h1b & H1B related info  

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